ICT Quick Reference Guide
Download the ICT Quick Reference Guide (PDF 3,324KB) for detailed ICT support information at SNH.
How to Videos
ICT have made some useful “How To” videos for teaching staff explaining how to get the most out of the new learning technologies we have implemented in the Sydney Nanoscience Hub.
Support for desktop, laptop and printers
All ICT support requests should be directed to the ICT Helpdesk on x16000
To ensure a timely resolution, ICT's preferred approach for initial support is via the telephone. Phone lines are open from 8am-9pm Monday to Friday.
Printers in SNH are configured for Follow-Me-Print, also known as Print as a Service (PaaS). Instructions to set up and use Follow-Me-Print can be located on the ICT portal.