The University of Sydney Nano Institute


ICT Quick Reference Guide

Download the ICT Quick Reference Guide (PDF 3,324KB) for detailed ICT support information at SNH.

How to Videos

ICT have made some useful “How To” videos for teaching staff explaining how to get the most out of the new learning technologies we have implemented in the Sydney Nanoscience Hub.

Click here to view them.

Support for desktop, laptop and printers

All ICT support requests should be directed to the ICT Helpdesk on x16000

Alternatively, you can email:, or log a job with the self-service portal.

To ensure a timely resolution, ICT's preferred approach for initial support is via the telephone. Phone lines are open from 8am-9pm Monday to Friday.

Printers in SNH are configured for Follow-Me-Print, also known as Print as a Service (PaaS).  Instructions to set up and use Follow-Me-Print can be located on the ICT portal.

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