Filter

328 results found

How to find which PO line the invoice has been matched to in Unibuy

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0020193

Follow these instructions to configure your account to show which PO line items have been matched in UniBuy.

This is helpful whenever a PO has multiple lines and you want to verify that the right items are being matched. If you discover that the invoice is matched to the incorrect line item by error the invoice may need to be re-processed against to the correct PO line by the AP team.

For a broader overview of invoice matching in UniBuy see Receipts and payments in UniBuy.

How do I know if I'm using the right RC/PC code?

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0017371

Your local Finance Business Partner can assist you to find the relevant RC/PC codes for your purchase request.

How to amend a purchase requisition with no associated order (UniBuy Expert)

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0013531

This article is for users who are familiar with the Expert interface and have some experience creating purchase requisitions. You can also do the same in UniBuy Guided Buying. You can only edit the request form for a labour-based service in Guided Buying (See Step 6 in these instructions).

For a broader overview of UniBuy Expert, see What is UniBuy Expert?

When do I pay GST or VAT for overseas goods or services?

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0014328

This article provides a table with the following information for overseas purchases through the University:

  • When you must pay overseas VAT/GST
  • When the University must pay Australian GST
  • When the University can claim Australian GST credits

How to perform an ad-hoc anti-tampering inspection of PinPads and Kiosks

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0022133

One of the Payment Card Industry Data Security Standard (PCI DSS) compliance requirements for the University is to complete regular anti-tampering inspections of all payment PinPads (PIN Transaction Security Devices) and SydPay Kiosks. Follow these instructions to complete an ad-hoc inspection, in the case that the Treasury team have requested to complete one.

To perform a quarterly anti-tampering inspection of PinPads and Kiosks see either of the following:

How to submit a Non Purchase Order (PO) Invoice Payment Request in Unibuy

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0033138

If you have received an invoice with specifically identified low risk costs (such as Memberships, Journal publication fees, custom and freight charges etc), fill out a Non PO Invoice Payment Request form located in the UniBuy e-Forms.  The University’s Accounts Payable team will then approve the payment. The request will then be sent to the Account Owner for approval. 

Additional categorises of spend can be added under CFO consideration and direction.  So please let your Finance Business Partner know if you have any suggested spend categories.

The use of Invoice Payment requests is articulated further in the following knowledge article.

How to perform a quarterly anti-tampering inspection of PinPads and Kiosks (email notification)

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0022131

One of the Payment Card Industry Data Security Standard (PCI DSS) compliance requirements for the University is to complete regular anti-tampering inspections of all payment PinPads (PIN Transaction Security Devices) and SydPay Kiosks. This article describes how to complete the quarterly inspection after you have received a quarterly inspection notification via email.

If you did not get an email notification please see How to perform a quarterly anti-tampering inspection (no email notification). For ad hoc inspections see How to perform an ad-hoc anti-tampering inspection.

How to verify that an overseas supplier is registered for Australian GST

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0014330

Please follow these steps if you have ordered goods from overseas to be delivered to Australia on behalf of the University and you don’t know whether the supplier is registered for Australian GST.

If the supplier is set up for GST you must not include this in your purchase request. The University’s Accounts Payable department in Finance handles all Australian GST internally saving your faculty/department the hassle of paying it and claiming a credit for it. For more information on GST at the University see the Tax PDF guide.

FMH: How to find the UniBuy report for research third party agreement related purchase orders

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0022480

This knowledge article shows the FMH Research Support Team how to navigate to the UniBuy report for research third party agreement related contract workspaces and purchase orders.

This report is designed to identify all the existing third party agreements and their purchase orders in UniBuy.

How to change my UniBuy email notification preferences

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0013190

You can tweak email notification settings to affect the type and frequency of emails you receive from UniBuy. For a breakdown of notification settings in UniBuy see the bottom of this article.

For a broader overview of UniBuy, see What is UniBuy?

How to create a purchase requisition in UniBuy on behalf of another person (Expert)

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0014070

To request something in UniBuy on behalf of someone else, that person will still need UniBuy access with a completed profile.

You can also do the same in UniBuy Guided Buying. For a broader overview of UniBuy Expert, see What is UniBuy Expert?

Labour services: If you are engaging an individual for services, you will need to follow the processes for labour services then submit a request for labour services. For assistance, contact the UniBuy Desk.

Pages: