Ketch Cloud Inc. (Cookie Consent Management System)- Pilot Implementation Phase
What is the Cookie Consent Management System - Pilot Implementation Phase?
The implementation phase is part of a broader Web Uplift project led by Marketing and Communications in partnership with several ICT teams. The pilot implementation phase only focusses on the delivery of the Ketch cookie banner to five specific websites.
The pilot implementation aimed to:
1. Achieve regulatory compliance with both current international and forthcoming national privacy laws.
2. Establish a repeatable implementation pattern for future enterprise solution across all University digital platforms.
3. Strengthen digital governance and reduce the University's privacy-related risk profile.
4. Leverage insights from this pilot to inform future decisions regarding enterprise-wide solution design and support models.
The implementation of Ketch's solution positions the University as proactive and responsible in managing digital data and privacy rights.
What is Ketch?
The University of Sydney has selected Ketch Kloud Inc. as the vendor to provide cookie consent banners to pop-up when users visit University web pages.
Okta MFA has been integrated with the Ketch solution. This means that users will continue to use their unikey to be authenticated prior to entering web pages that have a cookie banner pop-up.
What has changed?
A cookie banner (i.e. a pop-up message asking user for their cookie acceptance) will appear when a user enters one of the five University web pages with the Ketch solution added (refer to Table 1)
Background on changes
- As part of a broader Cookie Consent Management Pilot led by Marketing and Communications team and in partnership
University digital signage: ScreenCloud
In December 2022, the University successfully implemented the new Digital Signage platform ScreenCloud.
ScreenCloud allows media content, marketing and communications through digital signage players found across the university’s campuses.
How do I access EmmaHQ?
EmmaHQ is an email marketing tool which staff can access by visiting sydney.edu.au/edm after they've requested an account through the University.
What icon should I use for developing an app?
Applications developed by the University fall into two categories: Corporate and non-Corporate. Corporate applications use the University logo, non-corporate applications use a line-art logo using University brand colours.
How do I remove the unsubscribe link from EmmaHQ emails?
An unsubscribe or opt-out link is automatically included in all EmmaHQ emails to ensure emails sent by the University comply with the Spam Act 2003. You can request to have the unsubscribe link removed from your emails if your account is sending factual information which is required by a person to complete their job.
How to make a sponsorship payment with UniBuy
This article can only be used for transactional sponsorship payments in return for agreed benefits to the University. You can do this by submitting a non-catalogue request.
This is the final stage of the sponsorship process, and should not be undertaken before completing all other steps outlined on the Sponsorship page on the staff intranet.
Student sponsorships: To pay sponsored individuals such as students, please contact your Finance Business Partner.
Rejecting a purchase requisition: best practices in UniBuy
Rejected purchase requisitions can be inconvenient or even upsetting for requesters. Keep the requester in mind when you reject a purchase.
This is a best practices guide and doesn't show you where to go in UniBuy to reject a purchase requisition. See how to approve or reject a purchase requisition for step by step instructions.
There are as many as four best practice steps to reject a purchase requisition.
ITIL v4 Service Management Terms and Definitions
A comprehensive guide to common terms used within ITIL version 4 for Service Management.
IMPORTANT - For ICT Product Definitions please refer to this knowledge article (KB0014545) for ICT's Product Taxonomy.
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