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MFA OKTA - How to use your Google Authenticator as a backup factor

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0020109

Okta MFA is the University's primary factor authenticator. It can be set up on multiple devices you own such as a smartphone, and tablet ensuring uninterrupted access to University systems even if your primary device is unavailable such as when you forget your smartphone.

You can also set up Google Authenticator as an optional backup factor on one of your mobile devices. Using Google Authenticator as a backup factor comes in handy if you are experiencing temporary issues with Okta Verify. In this guide, we will show you how to Google Authenticator is used to access University systems.


For more information or help with MFA, please visit the MFA staff intranet or current students website.

Request a cash advance in Concur

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0011393

You can request a travel or non-travel cash advance for the following:

  • to cover expenses for research participants
  • whilst you are travelling on approved University business to locations where your corporate card cannot be used.

Travel and non-travel cash advance procedures apply to University employees who do not have a corporate card. Once approved by your Line Manager in Concur, the cash advance will be transferred into your nominated bank account within 10 days prior to your departure. Please request the cash advance as early as possible, to ensure you receive it in a timely manner.

Minimum Engagement Top up Report

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0021191

This Reference Guide is for use by Managers and provides information about running and understanding a minimum engagement top up report in myHRonline. The report is where you can view minimum engagement wage top up information relating to your area or team. Information in the report is refreshed fortnightly on the Thursday of pay week.


The Enterprise Agreement (EA) provides for a minimum engagement of 3 hours within the ‘ordinary span of hours’ on a single day (generally between 7am to 7pm Monday to Friday) for each job*. This means staff are entitled to be paid for 3 hours, even if they are required to work less than 3 hours in a single engagement. When allocating work and scheduling staff please be aware that the vast majority of casual professional employment falls within the 3-hour minimum engagement requirements of the Enterprise Agreement (EA).  


*Exceptions to 3-hour minimum engagement working blocks

A 1-hour minimum applies for:

  • Students performing work between Monday and Friday (except public holidays) during the University's main teaching weeks and any other day that they are expected to attend the University in their capacity as students. Note: this includes HDR students currently for the main teaching weeks of the University only.
  • Retirees and persons with a primary occupation elsewhere (including with the University).
  • Examination Supervisors (invigilators) and Assistants.
  • Persons engaged to perform work of a kind that is normally performed in agricultural, engineering, or associated industries.

A 2-hour minimum applies for persons engaged to perform work of a kind normally performed in hospitality industries, or nursing services.

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