Intranet - The University of Sydney

MFA OKTA - Add a security question to your MFA profile

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0032858

Make your UniKey more secure and give yourself the ability to reset your UniKey password on your own.

Set up a security question and use your secondary email, which not only keeps your information safe but makes it easy for you to take control if you ever forget your password.

What do I need to know about University phone numbers?

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0010732

Service Now Upgrade and SNVT Sprints 1 & 2 - Release notes (Saturday 16th November 2019)

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0013654

MFA OKTA - Unenrol your mobile device from MFA

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0032060

• If you are no longer using a mobile device that is enrolled with multi-factor authentication (MFA), you should unenrol the device from Okta Verify. This article will walk you through the steps to unenrol a mobile device from Okta Verify.
  
  
• Please keep in mind you need to have the physical mobile device with you in order to unenrol from Okta Verify.

Roles for Special Consideration in Servicenow

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0032714

How do I post and edit an announcement on the mobile version of Risr Advance?

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0030313

This article details how to create an announcement on the mobile version of Risr Advance.