Use CellOPark for parking on campus

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0029985

Register for CellOPark and start/end parking sessions with the app at the University of Sydney's parking locations.

Types of events that can be held in a University venue

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0011941

This article provides information on what kind of events can be held at a University venue, as well as what types of events are not allowed. Some events are only allowed if certain criteria are met.

Spaces which are not managed by Client Spaces (Venues)

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0022423

This article will provide contact details for alternate venues not managed by Client Spaces (Venues)

How to make a Venue or Event booking on Campus

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0022416

This article will help you to make a venue or event booking with the University spaces in Resource Booker

Events in Outdoor Areas

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0022425

This article details events which can be held in Outdoor Areas, and how to book these areas.

Report issues with PAYG parking

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0029986

Get help from our support teams if you experience any issues with Pay-As-You-Go parking at the University using the CellOPark app.

Find information about a Venue

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0011937

This article will help you to find out about specific venues. You will be able to see things like the capacity, furniture, photos, disability access and accessories in each venue.

Edit or Cancel a Venue or Event Booking

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0011929

This article will help you to edit or cancel a booking that is already in Resource Booker

Modify a recurring venue booking

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0028426

Recurring bookings that are pending approval, accepted, or are awaiting more information can be edited via Resource Booker (for staff).

How do I make cleaning requests for COVID-19?

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0014955

For all cleaning requests in response to COVID-19, email the Critical Response Team for actioning.

View venue hire pricing requirements

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0022687

Depending on specific requirements, there may be fees associated with a campus venue booking. This information is available in the venue hire pricing model.

Assign a Campus Assist work request in RiskWare

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0022129

You can use RiskWare to raise a Campus Assist work request that relates to a hazard or incident report, without needing to recreate the request in Campus Assist.

How to install and configure Riskware app on your mobile or handheld device?

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0033430

This is a quick reference guide on how to install and configure the Riskware app on your mobile or handheld device.

If after going through this guide you still need support with Riskware mobile app, you can submit a support ticket using the Riskware Request form, for more information, refer to this knowledge article on How to raise a Riskware R3 ticket in Service Now?

Or call the Service desk on 9351 2000 OR email: ict.support@sydney.edu.au 

How to report an Incident, Hazard, Near Miss or Personal Medical Event in Riskware R3

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0033429

Who uses this guide?

All University staff have access to Riskware R3. Anyone reporting a hazard or incident/personal medical event/near miss for themselves or on behalf of other people, such as colleagues, students, contractors or visitors.

What is Riskware R3?

Riskware R3 is the University's modernised and upgraded online hazard and incident reporting tool. You can access it from the System Login section of the Staff Intranet homepage. Use your UniKey and password to log in. All University staff have access to Riskware R3. Hazards or incidents/personal medical event/near misses can be reported on behalf of other people, such as colleagues, students, contractors or visitors. For further resources, please see Section 5.

Find car parking locations on campus

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0029984

See which car parking locations are available to everyone (including students and visitors), and locations that are staff only. This article also outlines the different zones available in CellOPark app.

Modify a single venue booking

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0028429

Single bookings that are pending approval, accepted, or are awaiting more information can be cancelled via Resource Booker (for staff).

Make a recurring venue booking

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0028390

Staff can book University venues on a recurring basis by using the Resource Booker tool. Non-staff can also make recurring bookings using an online form.

Make a single venue booking

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0028384

Staff can book University venues on a single basis by using the Resource Booker tool. Non-staff can also make bookings using an online form.

What are the location codes for campus locations?

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0019462

The following list outlines all campus locations and their respective location codes. These codes can be referenced when reporting facility requests.