Critical work on AWS cloud network (Sunday 12 March)

Keeping data safe from cyber-attack – Cloud Environment Update

As part of our program to improve cyber security, the University is upgrading our cloud environments. The aim is to provide a solution that reduces the risk of cyber-attacks and minimises the impacts of any breach.

MFA OKTA - Your privacy and security

The University uses Okta Multifactor Authentication (MFA) as an added layer of security to confirm a user’s identity when accessing University systems. Many users share concerns about the impact of installing the Okta Verify App on their personal devices. This article aims to address those privacy and security concerns. 

What is a change freeze?

A change freeze is a period of time during which no changes are allowed to be made to particular technology systems or services. It is often implemented to reduce the risk of disruption to critical systems during periods of high demand, such as exam periods or other business critical periods.

External User cannot Access SharePoint Content - Access Denied

An external user tries to access a SharePoint site or resource hosted on SharePoint and gets the following error message.

"[Email] does not have permissions to access this resource"

Screenshot showing Access Denied Message

How to Use Copilot

Share screens from a Zoom Room during a Teams Meeting

This article details the steps required to share your screen (e.g. from your laptop) when you have joined a Teams Meeting from a Zoom Room.

What is Viva Engage (formerly Yammer)

Viva Engage (formerly Yammer) is an informal work tool you can use to communicate and collaborate with colleagues across the University.

MacOS 10.16 Big Sur update - Issues and workarounds

This article will compile all known and discovered issues related to the Mac OSX 10.16 (Big Sur) update that specifically affect University staff and students.

Troubleshoot On campus (UniSydney) wi-fi Issues

Wi-fi reception can be affected by the device you use, your location in relation to the wireless access point, and can be either within the University, outside the university, or other locations (through a wireless router). 

 

Spend Plan App - titles

The title of a spend plan should follow a consistent naming convention when creating a new initial draft plan.

This will vary depending on whether the spend plan is for a single or multi gifts.

Controlling a Zoom Room ad-hoc from Zoom desktop client

This article provides instructions on how to ad-hoc pair and control a Zoom Room system using the Zoom desktop client application

Prerequisites:

1. Laptop device with latest version of Zoom Client application installed
 
2. “Room Controller” Application installed within the “Apps” section of the Zoom Client
 
 
3. Zoom account login which is part of the same account that manages the Zoom Room
 
 
 

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