JIRA Issue priority definitions
This article provides definitions for JIRA issue priorities/
MFA OKTA - Set up your mobile device
This article is for staff and students who are setting up Okta Verify for the first time. If you already have an MFA profile but need to change your mobile device, you must transfer Okta Verify to a new mobile device.
MacOS Sonoma update - Issues and workarounds
This article will compile all known and discovered issues related to the Mac OSX Sonoma update that specifically affect University staff and students.
Sharing SharePoint Content with External Users
Currently the University allows for documents, files, folders, lists, libraries, and complete sites in your SharePoint Online environment to be shared with external users.
How to print from computers on campus
Follow these instructions to print from your work computer.
To print from your own device (for example, a personal laptop or smart phone), see Printing at the University.
Your print job will be available for release for six hours before being deleted.
How do I create templates in EmmaHQ?
A selection of brand approved templates are available through EmmaHQ. You can customise these templates or build your own templates for use within your account. Contact the University Brand and Content team for approval before using templates you've built yourself.
How to map your network drive on a Windows 7 PC
Staff at the University have access to network drives to store their personal, departmental, or RDS information.
To access your network drive you will need to map (create a shortcut to) the drive.
Add an administrator to a phonebook entry
You can add another person as an administrator to your phonebook entry, to make changes on your behalf.
What Authentication System should I use?
ICT provides several authentication mechanisms:
- SAML via OKTA
- Active Directory Authentication through ADDS
- LDAP authentication through ADLDS
How are EmmaHQ accounts structured?
The University has an EmmaHQ parent account which enables us to create accounts for different teams or departments. Staff can be added to each sub-account as users, using their UniKey to access and use the account. You do not need a role based account to use or access EmmaHQ.
Connect to University guest wi-fi network (Android)
The University’s wireless network can be used by visitors of the University as long as they get authorisation in advance. Called UniSydney-Guest, the guest wireless network is available wherever there is wireless coverage on campus.
This article will help you to connect to the UniSydney-Guest network on an Android device
Risk and Impact Analysis of Change Requests
Analysing change requests for risk and impact is a crucial aspect of change management. This process helps ensure that proposed changes to services are thoroughly assessed to minimize disruptions and maintain the stability and reliability of services
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