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The Information and Communications Technology Incident Management team is currently investigating the cause of a wide-scale outage on systems and websites, including those listed below.
It seems your experience may be different depending on whether you are working from campus or remotely.
Why is my email changing?
In 2019 the University made the decision to cease the continued access of University supplied email and Office365 to non enrolled student. This was driven by the University's commitment to improve the quality of the services for its active users.
If you experience any issues with the venue you have booked, you can reach out to your assigned University Venues Officer for help.
University staff, students and affiliates are often entrusted with sensitive information which, if managed incorrectly, could have serious implications for them and/or the University. Whether you are engaged in research, study, or professional services, it is important that you safely and securely handle data according to its classification.
At times it is important to check what access a user has to a SharePoint Document Library or List. This can help to understand why a user might not be able to access a resource.
Ownership of research data and primary materials created and/or collected from research conducted at the University is detailed in the University's Research Data Management Policy 2014. This article summarises how research data and materials created and/or collected at the University are generally owned.
AV includes all services that use sound and vision to broadcast information, such as:
ArcGIS is a geographic information system (GIS) for working with maps and geographic information. Staff can download ArcGIS Desktop 10 and ArcGIS Pro 25. This system can be used to:
EndNote is a tool for staff and students that assists you to publish and manage bibliographies, citations and references. When your employment or studies at the University end, you will need to purchase your own license.
If you already have EndNote 20, follow these instructions when it prompts you to update.
This article outlines where you can access information and support related to clinical trials.
Both REDCap and Qualtrics are available to researchers to use to deliver surveys to research participants. However, these two platforms have different strengths and weaknesses. Here is a comparison that may help you decide which platform better suits your needs.
Where to access information and support related to human ethics.
This article provides tips for completing a good human ethics amendment.
It is best practice when scheduling Zoom meetings to include a passcode in the settings of a meeting. In some instances you may need to update a previously scheduled Zoom meeting and add a passcode.
Follow these instructions to submit a payment request form in UniBuy.
If you need to raise a purchase requisition, not a payment request, see Buying for Academics from beginning to end for an overview of the service and instructional guides.
If you are unsure, contact the UniBuy Desk.
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