What is the Contract Tiering Tool?
The Contract Tiering Tool is a standard tool that assists the user to determine a contract tier. See below for a general overview and for instructional guides.
What types of reports are available in UniBuy?
Unibuy contains two types of reports:
- Pre-packaged
- Public
Do the quotation requirements for University purchases always apply?
Quotation requirements apply to all University purchase except in the case of some preferred suppliers.
How to search for an RFQ in UniBuy Expert
Follow these instructions to find an RFQ in UniBuy Expert.
How to raise an Approach to Market (ATM) request in UniBuy
Follow these instructions to raise an Approach to Market (ATM request) in UniBuy. An ATM is necessary for purchase above $30K for University staff.
Ariba Suppliers: How to contact Ariba Customer Support
This article helps you get support from SAP Ariba via email or phone to resolve any issues you may have.
What is the delivery date for my order in UniBuy?
To find out the delivery date and tracking information for your order in UniBuy please contact your supplier. UniBuy does not provide tracking services but can assist with any issues with the delivery.
What is a line item in UniBuy?
See below for a definition of a line item in UniBuy.
How can I exchange or return goods processed in UniBuy?
This a short guide to exchanging or returning goods processed in UniBuy.
Add approvers to a travel request in Concur
You can include additional approvers in the approval flow if line manager is away on leave or additional approval is required from another area.
Approvers (Delegates) required for labour hire / labour-based services
This article will show you which delegates are required for labour hire at the University. These delegates must be added as additional approvers to purchase requisitions in UniBuy.
How to search by transaction type in UniBuy Expert
For a broader overview of UniBuy Expert, see What is UniBuy Expert?
How to purchase Outplacement Services from the Unibuy Catalogue
The tile to purchase Outplacement Services is available under the Training and Development tile. You can also find it by typing “Outplacement” in the search bar at the top of UniBuy.
Report a lost or stolen corporate card
As soon as a University corporate card is identified as either lost or stolen, you must inform both the National Australia Bank and the University Travel and Expense team for immediate cancellation.
How to add shipping/freight to my purchase request in UniBuy
If you receive a quote for an item with the shipping/freight costs included, you must include the cost as a separate item when creating your purchase requisition in UniBuy. Below are three sets of instructions based on when you received the shipping costs:
- You received the shipping cost in the quote. You haven’t created the purchase request in UniBuy yet.
- The shipping cost was unknown when creating the purchase request, but now it is known. The purchase request exists but it either:
- Hasn't been submitted for approval.
- Has been submitted but isn't fully approved.
- The shipping cost was unknown when creating the purchase request, but now you have received the invoice with the shipping cost included. By now the purchase request has been approved.
Anti-tampering inspections for PinPads and Kiosks: Instructional Guides
One of the Payment Card Industry Data Security Standard (PCI DSS) compliance requirements for the University is to complete regular anti-tampering inspections of all payment PinPads (PIN Transaction Security Devices) and SydPay Kiosks.
What happens after the purchase requisition is raised in UniBuy?
After a purchase requisition (PR) is submitted, it will be ready for approval.
See below for a basic flow diagram that takes you through the stages from unsubmitted purchase requisition to the completion of your order in UniBuy.
Ariba Suppliers: How to Revise your RFQ Response in Ariba
Please follow the instructions below if you need to revise your RFQ response at any time before the event closure date.
Can I make an advance/deposit payment for goods or services?
Advance and deposit payments are only performed if the faculty/business confirms via email that the goods/services can only be provided if a deposit or a partial payment is paid to the supplier.
How to change a purchase order ownership in Unibuy
This knowledge article guides you to complete an e-form that will enable the change of ownership of all purchase requisitions and/or invoice approvals for a specified employee.
- when an employee has left the University
- a change in working area
- a change in role
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