Uninstall computer software (Mac)
Software on Mac devices follow a different process than in Windows. You may need to refer to your software support for specific uninstall instructions, but general uninstall advice is provided below
How do I organise work between my colleagues virtually?
Organise teamwork virtually using the Microsoft Planner app, featured in your University Office 365 suite.
What are the paths for University network share drives?
A network drive is a virtual storage area for information that can be shared between computers.
Track my University mobile service usage
You can view your billing and usage for your University mobile service, using the Optus My Fleet Manager App on your mobile device.
Connect to University guest wi-fi network (Windows)
The University’s wireless network can be used by visitors of the University as long as they get authorisation in advance. Called UniSydney-Guest, the guest wireless network is available wherever there is wireless coverage on campus.
This article will help you to connect to the UniSydney-Guest network for Windows
Change lead times
Normal change requests require time to be reviewed and approved. Different lead times apply depending on the impact and risk values of the change request. These lead times are outlined in the table below.
How to get EndNote 20 for PC
EndNote is a tool for staff and students that assists you to publish and manage bibliographies, citations and references. When your employment or studies at the University end, you will need to purchase your own license.
If you already have EndNote 20, follow these instructions when it prompts you to update.
Spend Plan App - milestones
Milestones may be setup directly after creation of the spend plan or throughout its lifecycle.
Their value is in tracking when significant events in the plan will be occurring, and can relate directly to the implementation or administration of the spend plan itself.
While milestones are not mandatory, they offer flexibility in adding key details at any time, particularly when the spend plan is Active.
How to transfer a call on a Cisco 88XX series phone
If you answer a call that should be taken by another person, you can transfer it to another extension within the University using the instructions below.
How do I request software for UniConnect Cloud ?
For your convenience, we do have an emergency process now in place to onboard teaching apps into UniConnect Cloud. This emergency measure caters for any application which is currently installed within ICT managed teaching spaces on campus.
How to check the status of an Echo360 live stream using Universal Capture
This article will give you instructions on how to check your livestream status and number of attendees.
Book a meeting room in Outlook
Many University meeting spaces can be booked directly from your Outlook app, using the Room Finder functionality.
MFA OKTA - Set and use your YubiKey for multi-factor authentication (MFA)
If you don’t have a compatible mobile device for use with multi-factor authentication (MFA), you can request a YubiKey as an alternative factor. YubiKeys are only offered as a last resort authentication option, and must be carried at all times when accessing University systems.
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