https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0029217
The Pre-award and Pipeline Submission team has been using ServiceNow to manage application reviews. This has many benefits including increased visibility on review progress for researchers, improved document tracking, and better workload management to enable faster response times.
All communication regarding the application will be conducted through ServiceNow. Once you have submitted a request for a review and created a ticket, please continue to reply to/update that ticket rather than create a new one.
Please follow the below steps to request a review of your application through the Services Portal.