https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0029748
On separation of a staff member in Workday, an automated ServiceNow process will be triggered to:
1. Email a line manager the details of the departing staff member’s:
- ServiceNow group memberships
- Knowledge Base Article ownership
- Laptop details
2. Email a line manager AND departing staff member with the details of Office 365 list ownership for the manager to update as required with the departing staff member.
This would need to be managed with or collected from a separating employee prior to or at their last working day.
NOTE: This process is intended to support you by providing more information on activities that can be partially automated through Service Now. It does not cover all offboarding activities (e.g. return of access cards, laptop accessories). To review the full set of offboarding activities for departing staff members, please refer to the Leaving the University page on the staff intranet.