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MFA OKTA - I don't have access to my MFA-enabled device

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0032085

If you have lost your device with the Okta Verify app, or the app has been removed, you can restore your multi-factor authentication (MFA) by contacting the Shared Service Centre via another phone/land line.


If you do not have a replacement phone and urgently need access to your university accounts and systems, the Shared Service Centre (SSC) can arrange a 1 day or 7 day exemption for you until you have access to your own mobile device. The 1 day exemption expires at 3am daily.  
 
 

Data Handling Standard - approved applications

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0018995

University staff, students and affiliates are often entrusted with sensitive information which, if managed incorrectly, could have serious implications for them and/or the University. Whether you are engaged in research, study, or professional services, it is important that you safely and securely handle data according to its classification.

How to interpret the Work Classification and Paycode Guidelines for Casual Academic Staff

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0030987

The Work classification and paycode guidelines for casual academic staff (Paycode guidelines) have been created to support compliant and consistent practice in how the University engages and pays casual academic staff across every faculty and University school.   

The paycode guidelines provide clearer and more detailed information for the classification of casual academic teaching and learning activities in accordance with the Enterprise Agreement.   

They are a supplementary document to the Enterprise Agreement, to provide direction to all staff at the University on how to apply Schedule 1 of the Enterprise Agreement.   

The following step-by-step help article has been created to assist with determining casual academics rates of pay using the paycode guidelines.  

 

Who does this help article apply to?  

  • Heads of School 
  • School Managers
  • Unit of Study Coordinators
  • Administrative staff who support the delivery of Casual Academic Work
  • Other staff who supervise, allocate or coordinate work for Casual Academics  
  • Casual Academic Staff 

 

When should you use the paycode guidelines:  

  • When you need to determine casual academic rates of pay.
  • If a casual academic needs to confirm that the work activity they are performing matches the paycode they have been allocated.  

 

In this help article you will learn how to: 

  • Interpret the Work classification and paycode guidelines for Casual

Setup New Computer

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0028828

The University of Sydney provides assistance setting up new work computers and limited assistance setting up new personal/BYOD computers.

Institute for Sustainable and Integrated Solutions (ISIS) Link Edit

Institute for Sustainable and Integrated Solutions (ISIS)

The Institute for Sustainable Solutions at the University of Sydney will be a focal point for outstanding research about such issues, providing new ways of thinking about solutions. Our research will have a strong community focus and will guide our teaching of the next generation of students.

Email [email protected]
Phone +61 2 9351 7728 Additional phone numbers
Location F07 - Carslaw The University of Sydney NSW 2006 Australia (F07)
Website sydney.edu.au/sustainable...utions/contact/index.php

What is Zoom Videoconferencing?

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0011304

Zoom is the University’s preferred videoconferencing technology. You can get Zoom onto your computer, tablet or smartphone.

Zoom allows you to host and join:

  • video conferences,
  • web conferences,
  • webinars, and
  • online conferences.

Participants can be anywhere in the world, as long as they’re connected to the internet.

It’s an application staff and students can download onto their laptop, phone and tablet for free. You can book Zoom videoconferences through Outlook.

It’s also installed in meeting rooms across the University. These are called Zoom Rooms.

Storage of scheduled drugs

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0027867

All drugs must be stored consistently with the manufacturer’s instructions, including instructions about temperature control and expiry dates. 

Researchers in possession of high risk drugs, Schedule 4D, Schedule 8 or Schedule 9 drugs (including dilutions), must keep the drugs stored:

  • In a safe or other receptacle securely attached to part of the premises;
  • Kept securely locked when not in immediate use;
  • Only used to store drugs and no other goods, except for related documents; and
  • Within a secure laboratory or animal facility.

Only authorised users listed on the NSW Authority to Possess or Supply Schedule 8 or Schedule 9 substances are permitted to have access to the storage for the drugs listed on the Authority.

Access to S4D drugs must only be given to authorised team members.

A drug register should be kept at the storage location of high risk drugs.

For any queries in relation to scheduled drug processes and procedures, please contact: scheduled.drugs@sydney.edu.au 

CW1 Textual Work Non-Traditional Research Outputs (NTROs)

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0021613

Definition of Textual Works; what you need to submit when reporting your Textual Work NTROs for the annual Sydney Research Collection and ERA; tips and tools to help you with reporting your research outputs in the form of textual work.

What is SAS?

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0011608

SAS is a software suite supported by the University which is used to perform:

  • advanced analytics, 
  • multivariate analyses,
  • business intelligence,
  • data management, and
  • predictive analytics.

The University licence is for authorised use by authorised users only.

What are my personal leave entitlements?

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0018397

Personal leave is an allocation of leave which you may use for sick leave if you are ill and for carers leave if you need to take care of a member of your family, household or kinship group, or for a family emergency.

Office 365 Suite

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0010420

How do I access IRMA?

https://sydneyuni.service-now.com/sm?id=kb_article_view_sec&sysparm_article=KB0019137

Animal ethics application process

https://sydneyuni.service-now.com/sm?id=kb_article_view&sysparm_article=KB0034669

This article provides an overview of the animal ethics application process at the University of Sydney. It includes a step-by-step guide on preparing and completing an application, as well as information on what to expect after submission.

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