What is Ink2Go?
Screen annotation and recording is provided through the Ink2Go software, available for all University staff.
What is EndNote?
EndNote is a reference management software used to manage bibliographies and references when writing essays and articles. The University offers EndNote to staff and students for their referencing needs.
How to request a new printer or the relocation of an existing printer
Follow these steps to request a new printer for your work area, or to relocate a printer already in your work area.
How to connect to the UniSydney-Guest network (Android)
The University’s wireless network can be used by visitors of the University as long as they get authorisation in advance. Called UniSydney-Guest, the guest wireless network is available wherever there is wireless coverage on campus.
This article will help you to connect to the UniSydney-Guest network.
Disconnect from University WiFi Networks (Mac OS)
You may need to remove a WiFi / Wireless network from your Mac OS device. For example:
- When troubleshooting a network connection
- When you reset your UniKey password
- When the wireless network is upgraded
- When your OS or Wireless driver is upgraded
Set up Cisco Jabber on iPhone and iPad
The Cisco Jabber app is available for iOS devices, allowing you to make landline phone calls directly from your iPhone or iPad.
Activating and managing cloud servers/applications/systems
Cloud servers/applications/systems access
Background
Production servers/applications/systems hosted on the cloud are accessible 24 hours per day, 365 days per year (excluding planned and unplanned outages).
From March 2021 most cloud non-production systems are switched off by default to save unnecessary costs for our University (exceptions include major University-wide applications).
How to Configure Outlook App for iOS Device
Microsoft Outlook app can be used to access your Office 365 email and calendar on an Apple iOS based devices such as iPhone or iPad.
Install software on University computers (PC)
Depending on the software required, installation on University-managed computers requires either access to the Company Portal application, or administrator access.
How do I export my email
Information in Microsoft Outlook can be exported to an Outlook Data File (.pst). This provides a way to transfer Outlook items to another computer or to make a backup, ideal if you are leaving the University but would like to keep a copy of your emails.
How to connect to the UniSydney-Guest network (MAC OS)
The University’s wireless network can be used by visitors of the University as long as they get authorisation in advance. Called UniSydney-Guest, the guest wireless network is available wherever there is wireless coverage on campus.
This article will help you to connect to the UniSydney-Guest network.
How to order printer consumables such as paper, toner, and staples
Follow these instructions if a University printer has run out of paper, toner, or staples.
ServiceNow platform Systems Integration Testing
As an enterprise system, ServiceNow receives and interfaces with a number of University systems. As part of the ServiceNow upgrade the platform team would conduct Systems integration testing (SIT) to ensure the new version works as expected. SIT is normally conducted before the User Acceptance Testing (UAT) to ensure the underlying connectivity is established and working as expected so the business users can verify the applicable functions and workflows.
How do I track open and click through rates on EmmaHQ?
Using the 'Response' page in EmmaHQ you can review the open rate, click-to-open rate, delivery rate and bounce rate for each campaign you send. You can also view the overall open rate, click-to-open rate and click rate for your account on the 'Insights' page.
Highly Protected SharePoint - What Makes a Highly Protected SharePoint Site Secure?
This article will detail the additional security features that differentiate Highly Protected SharePoint sites from standard SharePoint sites.
How do I get the most into using teams
Microsoft Teams is a collaboration tool that offers persistent workplace chat, video meetings and file sharing.
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