Spend Plan App - titles
The title of a spend plan should follow a consistent naming convention when creating a new initial draft plan.
This will vary depending on whether the spend plan is for a single or multi gifts.
Controlling a Zoom Room ad-hoc from Zoom desktop client
This article provides instructions on how to ad-hoc pair and control a Zoom Room system using the Zoom desktop client application
Prerequisites:
1. Laptop device with latest version of Zoom Client application installed
2. “Room Controller” Application installed within the “Apps” section of the Zoom Client
- Zoom app store link: https://marketplace.zoom.us/apps/Uk99jcmoSIa37wo_aQ__GQ
3. Zoom account login which is part of the same account that manages the Zoom Room
- Link to Zoom Support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066438
How to change printing staple settings on a Mac
You can print from University printers with a finishing style that staples the pages for you.
For Windows computers, see how to change staple settings on a PC.
Troubleshoot UniSydney Residences Wi-Fi Issues
Wi-Fi reception can be effected by the device you use, your location in relation to the wireless access point, and can be either within the University, outside the University, or other locations (through a wireless router).
User cannot share SharePoint Content with External Users
A user cannot add an External User to a SharePoint Site or resource like a Document.
When they try to share the content they receive the following error message.
"Your Organization's policies don't allow you to share with these users. Please contact your IT department for help."
Troubleshoot wi-fi Issues Outside University
Wi-fi reception can be affected by the device you use, your location in relation to the wireless access point, and can be either within the University, outside the university, or other locations (through a wireless router).
Request new or additional SolidWorks licences
SolidWorks is a solid modelling computer-aided design (CAD) and computer-aided engineering (CAE) program used by mechanical, electrical, and electronics engineers to design and test models.
When should I share SharePoint content with External Users?
There may be scenarios where it is appropriate to share your SharePoint content with others across (or external to) the University.
When do phonebook updates take effect?
Certain phonebook entry updates take effect immediately, while other details from different systems typically synchronise overnight.
How to copy from a Follow-Me-Printer
Follow these instructions to photocopy from a University Follow-Me printer.
ServiceManagement does not support the use secondary email aliases
Users are unable to approve/reject Service Management (ServiceNow) approvals if the approval is sent from a secondary email alias to ServiceNow
How to get GraphPad Prism
GraphPad Prism is a scientific 2D graphing and statistics software available for both Windows and Mac University-owned computers.
Once you’ve installed Prism on your computer, you can run it at any time without needing the internet.
What is remote device management?
Remote device management is the ability of researchers to remotely access to devices or instruments so that they can be monitored or controlled without having to be in physical contact with the device, e.g. from home at night or on weekends.
Criteria for assessing significant vendor updates for educational software
Evaluation
ICT and Educational Innovation (EI) will perform a review of vendor information supplied for the update (e.g. release notes, test environments) to identify:
- Technical impacts:
- changes that will have impacts on downstream systems or integration with existing systems
- security and data privacy impacts
- accessibility
- Pedagogical impacts:
- graduate qualities and learning objectives
- educational excellence
- collaborative and interactive learning
- academic integrity
- equality of opportunity
ICT and EI will perform a review of changes with business owners and selected user-groups to assess:
- impact on system usability
- impact on processes
- conflicts with policies and procedures
ICT and EI will perform testing of updates in non-production environments to identify any technical or functional issues.
What guest functions are available from lectern computers?
On lectern computers, certain software and functions are only available when you log in with your UniKey.
Microsoft Office 365 products are available including PowerPoint, Word and Excel. Some specialised software is also available without logging in, such as R and R Studio. Software that require internet access however (e.g. Zoom) will not work without logging in with your UniKey.
Without logging in, only the University's staff intranet is available. No internet access is available from the lectern guest account.
Set up Cisco Jabber on Windows
The Cisco Jabber desktop app is available for Windows, allowing you to make phone calls directly from your Windows device.
ServiceNow testing - Impersonating a user
As part of the ServiceNow testing, you may wish to impersonate another user and act like someone else.
A common scenario is to approve a ticket logged by someone in the portal.
This capability in ServiceNow is referred as ‘impersonation’.
To get 'impersonator' access in ServiceNow, you will need to request 'impersonator' role in non-production environment.
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