MFA OKTA - Your privacy and security

The University uses Okta Multifactor Authentication (MFA) as an added layer of security to confirm a user’s identity when accessing University systems. Many users share concerns about the impact of installing the Okta Verify App on their personal devices. This article aims to address those privacy and security concerns. 

How do I access UniConnect Cloud ?

Students and staff can use the UniConnect Cloud application to access softwares provided by the University. This portal can also be used as a central hub to access learning resources such Canvas and other tools, if preferred.

Critical work on AWS cloud network (Sunday 12 March)

Keeping data safe from cyber-attack – Cloud Environment Update

As part of our program to improve cyber security, the University is upgrading our cloud environments. The aim is to provide a solution that reduces the risk of cyber-attacks and minimises the impacts of any breach.

Controlling a Zoom Room ad-hoc from your mobile device

This article provides instructions on how to ad-hoc pair and control a Zoom Room system using your mobile device -

Prerequisites:

1. Mobile device with Room Controller Application installed -
 
- Note: Works for the “phone” version of the Zoom Room Controller application, the tablet version works differently
 
2.Zoom account login which is part of the same account that manages the Zoom Room

Link to Zoom Support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065988#h_01EYSAK3BK395FXHD3B7HKJ7VJ

 

Get to know Copilot

External User cannot Access SharePoint Content - Access Denied

An external user tries to access a SharePoint site or resource hosted on SharePoint and gets the following error message.

"[Email] does not have permissions to access this resource"

Screenshot showing Access Denied Message

What is a change freeze?

A change freeze is a period of time during which no changes are allowed to be made to particular technology systems or services. It is often implemented to reduce the risk of disruption to critical systems during periods of high demand, such as exam periods or other business critical periods.

What is echo360?

How to renew your license for SAS

 SAS is a software suite used to perform:

  • advanced analytics,
  • multivariate analyses,
  • business intelligence,
  • data management, and
  • predictive analytics.

This is an annual licence that will expire each year in January. To continue using this product you will need to obtain a new licence key.

What is Viva Engage (formerly Yammer)

Viva Engage (formerly Yammer) is an informal work tool you can use to communicate and collaborate with colleagues across the University.

Share screens from a Zoom Room during a Teams Meeting

This article details the steps required to share your screen (e.g. from your laptop) when you have joined a Teams Meeting from a Zoom Room.

MacOS 10.16 Big Sur update - Issues and workarounds

This article will compile all known and discovered issues related to the Mac OSX 10.16 (Big Sur) update that specifically affect University staff and students.

Troubleshoot On campus (UniSydney) wi-fi Issues

Wi-fi reception can be affected by the device you use, your location in relation to the wireless access point, and can be either within the University, outside the university, or other locations (through a wireless router). 

 

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