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Tutor Check-In

The University is committed to enhancing the student experience through evidence-based evaluation methods that directly inform and support our Teaching and Learning Strategy.

The Tutor Check-In (TCI) process provides mid-semester feedback to help teaching staff and Unit Coordinators (UCs) make timely, evidence-based improvements to teaching and learning.

Designed for tutorial-based and small-group teaching activities (including tutorials, practicals and workshops), TCI complements the University’s Student Evaluation of Teaching (SET) survey by focusing on feedback for teaching staff; supporting teaching quality, reflection, recognition and collaboration during semester.

Background

Tutor Check-In (TCI) is a key initiative of our Teaching and Learning Strategy. The project supports the University’s commitment to enhancing the student experience through evidence-based evaluation.

TCI also helps the University meet its TEQSA requirements to monitor, review, and enhance teaching quality through student feedback. By collecting actionable data on tutoring practices, TCI strengthens quality assurance and reinforces our focus on effective teaching and learning outcomes.

Objectives

The Tutor Check-In (TCI) initiative supports continuous improvement in teaching and learning by: 

  • Providing teaching staff and Unit  Coordinators with timely, actionable mid-semester feedback.
  • Supporting teaching staff's professional growth through structured reflection and discussion.
  • Strengthening collaboration and shared ownership of teaching quality across teaching teams,  Unit Coordinators, and students.
  • Generating evidence to inform teacher development, recognition, and professional learning strategies.
  • Enabling real-time improvements in teaching and communication, enhancing the overall student experience.
  • Demonstrating to students that their feedback drives meaningful action, closing the feedback loop.

Together, these objectives support our goal to lead the Group of Eight (Go8) in student satisfaction by 2032.

Key features

How Tutor Check-In works

  • Students:  complete a short survey (three to four questions) midway through a semester/teaching period.
  • Feedback: student feedback is de-identified and shared with Unit Coordinators and teaching staff.
  • Teaching staff and Unit Coordinators: meet to discuss the results and identify practices to maintain quality and strategies for improvement.

About the survey

The survey currently includes questions on tutor preparedness, communication, and approachability, along with an open-text question that invites students to provide constructive, qualitative feedback on these areas.

  1. {Teacher name} is well-prepared.
  2. {Techer name} gives clear explanations.
  3. {Techer name} is approachable.
  4. Please share your thoughts on the responses you have given. Any other comments you have on your teachers(s) would be appreciated.

A Likert scale is used for the first three items and an open-ended response for the final question.

The survey design has been refined based on feedback from students, teaching staff and Unit Coordinators who participated in 2025 pilots and will continue to be reviewed following the Semester 1, 2026 pilot.

The process is designed to be:

  • Targeted and timely: mid-semester for real-time improvement
  • Focused: feedback on teacher preparedness, communication, and approachability, as key practices valued by students.
  • Collaborative:  encourages dialogue between teaching staff, Unit Coordinators, and students
  • Low-burden: short survey, minimal administration
  • Complementary: aligns with SET and other University and national surveys.

Pilot and evaluation

Tutor Check-In is being piloted in phases to test and refine survey design, reporting processes, and communication strategies with direct input from teaching staff, Unit Coordinators and students.

Tutor Check-In is being delivered across all faculties and university schools in Semester 1, 2026, with all teaching staff in those units included in the process. The pilot will test survey delivery, reporting processes and feedback conversations at scale.

The expanded pilot builds on insights from 2025 pilots and supports alignment with the Student Evaluation of Teaching (SET) rollout.

Findings will inform refinements to survey design, reporting templates, communications materials and support models ahead of broader implementation planning.

Semester 1 2026 Activity                                                                   
Week 3 Optional Zoom drop-in sessions held for Unit Coordinators and teachign teams.10 and 11 March
Week 4 Optional Zoom drop-in sessions held for Unit Coordiantors and teachign teams. 17 and 20 March
Week 5 TCI Survey Opens in the University's new survey platform - Explorance Blue
Week 6 TCI Survey Closes
Mid semester break Teacher-level reports released to Unit Coordinators and teaching teams
Week 7 Feedback/debrief sessions held with Unit Coordinators and teaching teams
STUVAC Focus groups held with Unit Coordinators and teaching teams
July Evaluation report prepared with outcomes and recommendations

We are hosting informal, optional drop-in sessions for Unit Coordinators and teaching staff of participating Semester 1 pilot units to answer any questions about the process, key dates, reporting, and what to expect.

Join any sessions via Zoom:

  • Tuesday 10 March 1:00pm - 1:30pm.
  • Wednesday 11 March 12:00pm - 12:30pm.
  • Tuesday 17 March 12:00pm - 12:30pm.
  • Friday 20 March 1:00pm - 1:30pm.

 

Faculty and teaching staff guidance

Tutor Check-In (TCI) complements existing feedback and reflection activities such as Peer Observation, the Modular Professional Learning Framework (MPLF), Advance HE Fellowships, and the Graduate Certificate in Higher Education. It provides mid-semester/teaching period data that teaching staff can use alongside other development tools, to strengthen their teaching practices.

TCI is designed to align with, not duplicate, existing teacher reflection and development programs, reducing survey fatigue for students.

Teaching staff are encouraged to introduce the survey in class and reassure students that feedback is anonymous and used solely to improve the learning experience.
Students do not receive raw results but benefit from teachers sharing general feedback themes and subsequent changes where appropriate.

Students will receive an email explaining the benefits and process of participating in the survey.

Feedback is provided from survey results; access to support resources via Educational Innovation team; and teacher development opportunities. Teachers are encouraged to discuss their feedback with Unit Coordinators.

Further information

Student comments need to be confidential to encourage students' open and constructiv feedback. Therefore, all survey data are de-identified before being shared with teachign staff and Unit Coordinators.

The project team is managing survey design, distribution and reporting in collaboration with Advanced Analytics, Planning and Enterprise Data team, ensuring compliance with university privacy and ethical standards.

Qualitative responses will be reviewed and inapropriate comments redacted. Teaching staff and Unit Coordinators will receive advice on recognising and mitigating potential bias in student feedback.

Aggregated reports are being generated to track response patterns in order to surface and contextualise potential biases.

The project evaluation focuses on:

  • Effectiveness of the survey process across teaching configurations.
  • Teacher, student, and Unit Coordinator engagement with feedback.
  • Communication and clarity of purpose for all participants.
  • Opportunities for scalability and integration within the student survey platform.

Findings from the 2025 pilots and Semester 1, 2026 expanded pilots will inform recommendations for future implementation, including data integration strategies and support models for teaching staff and Unit Coordinators.

 

Survey data are de-identified and accessible only to the relevant teachers, Unit Coordinators, and authorised University leaders.

Results support reflection, quality enhancement and recognition; they alone are not used for performance evaluation or employment decisions.

The design and implementation of the Tutor Check-In (TCI) survey are guided by the same similar principles underpinning the Student Evaluation of Teaching (SET) survey.

The TCI survey will:

  • Be short and easy to complete.
  • Involve no additional workload for staff during deployment.
  • Ask for students’ perceptions of observable teacher practices.
  • Apply across a range of teaching stylesmodes and pedagogies.
  • Focus on teaching practices valued by students.
  • Include both quantitative and qualitative questions.
  • Have qualitative responses screened to remove inappropriate comments.
  • Be considered as one source of feedback alongside other evidence and reflection tools.

 

 

For further information contact [email protected]