Faculty Services, Division of the Academic Registrar, provide centralised services and support to ensure changes to student candidature are processed consistently and efficiently.

This includes administrative tasks involved in:

• processing requests from students to temporarily pause their study
• processing requests from students who wish to transfer to a different course
• processing requests from students who wish to permanently terminate their candidature
• managing the Outbound Exchange program to check student eligibility, manage student enrolment and progression, confirm results, update student records, and managing student issues while overseas
• managing Study Abroad Exchange for award courses completed at an overseas institution as an international full-fee paying student, where credit is applied.  This includes obtaining departmental approval, checking student eligibility, provision of credit and managing student issues while overseas

Process overview

What’s our role?

• Receive candidature maintenance requests in Sydney Student and complete eligibility checks.
• Ensure completeness of submission and follow up with students as required.
• Complete pre-assessment and provide recommendation to faculty.
• Forward to faculty for final decision making and follow up / escalate if required for a decision.
• Complete assessment in line with pre-approved rules / guidelines.
• Update decision matrix with guidelines provided by faculties.
• Record decision in Sydney Student.
• Communicate with the student including responding to any Tier 2 enquiries and assist with Tier 3 enquiries.
• Provide reporting on decisions to faculty.
• Manage concurrent enrolments.
• Specific to Inbound/Study Abroad and Outbound Exchange.
  • Assessment and recommendation.
  • Forward to academic for decision making.
  • Record decision and results in Sydney Student.